Terms of service

Welcome to Lamiso. These Terms of Service govern your use of our website, lamiso.co.uk, and the purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Lamiso

Business Name: Lamiso
Address: 26 Baldwin's Gardens, London, England EC1N 7AE, United Kingdom
Email: Support@lamiso.co.uk
Phone: +44 745-474-2133

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce, or misuse our website content without permission.
Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.

However, colours and appearance may vary depending on your device or screen.

We reserve the right to correct errors, update product information, and change product availability where necessary.

4. Prices

All prices displayed on our website are subject to change without notice.

Where applicable, prices will include the taxes required by law. Any applicable delivery charges or additional costs will be shown during the ordering process where possible.

We make reasonable efforts to ensure that prices are accurate. If a significant pricing error occurs, we may contact you before processing the order.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. This does not necessarily mean that your order has been accepted.

An order is accepted when we confirm that the product has been dispatched or otherwise expressly confirm acceptance.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including product availability issues, suspected fraud, significant pricing errors, or errors in product information.

If we cancel an order after payment has been made, we will arrange an appropriate refund.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

You confirm that you are authorised to use the payment method provided.

We may use third-party payment providers to securely process transactions. Their own terms and policies may also apply.

7. Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery times provided on our website.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, strikes, or other unforeseen events.

Any delivery terms displayed at checkout or in your order confirmation will also apply.

8. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains the procedures and conditions applicable to returns, refunds, and cancellations.

Nothing in these Terms limits or excludes any statutory rights you may have under applicable UK consumer protection law.

9. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, or not what you ordered, please contact us as soon as possible.

Depending on the circumstances and your legal rights, we may provide a repair, replacement, refund, or another appropriate remedy.

10. Intellectual Property

All content on the Lamiso website, including text, photographs, graphics, logos, product information, designs, and other materials, may be owned by or licensed to Lamiso and is protected by applicable intellectual property laws.

You may access and use the website for personal and lawful purposes, but you may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment services, delivery providers, or other services.

Lamiso is not responsible for the content, availability, security, or practices of third-party services. Your use of those services may be subject to their own terms and policies.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection laws.

Subject to this, Lamiso will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

These Terms do not affect your statutory consumer rights.

13. Events Outside Our Control

Lamiso will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, interruption of transport services, strikes, government actions, technical failures, or other events that could not reasonably have been prevented.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, or legal requirements.

The latest version will be published on this page with an updated "Last updated" date.

15. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

If you are a consumer, you may also have legal rights to bring proceedings in the courts applicable to your place of residence.